Kali Key Return Policy

• Product is in brand new condition and has never been used, installed or in any way damaged or marked.
• The product was purchased in the last 30 days.
• Shipping charges incurred in connection with the return of a product are non-refundable.
• You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.
• A return merchandise authorization (RMA) must be requested by contacting customer service at info@kalikey.com.
• Refunds or exchanges will not be processed until we receive your original product and review its condition.

Once all above requirements have been met please make sure to provide a copy of your original packing slip, order number and contact information on a piece of paper inside the box and send to:

Kali Key
Attn: Returns
2380 Camino Vida Roble
Suite E
Carlsbad, CA 92011​

Damaged Products

If you received a product that has been damaged please contact us immediately at info@kalikey.com and we will take care of you.

Any questions about our return policy please contact us prior to placing your order.