Our customers mean the world to us. If you ever have an issue, please contact us and we will do our best to make it right.
Kali Key prides itself on delivering the best possible products and customer service. In the event of any defects in material or workmanship, we will either, repair, replace (with the same or comparable product), or reimburse you, at our discretion, based on the situation. This only applies to the Kali Key, as the Kali Key is the only product we design and have any say in how it is manufactured. All other products sold on this website (i.e. BCG) default exclusively to the individual manufacturer’s warranty and policies.
Our Kali Key product warranty does not cover normal wear and tear; damage resulting from abuse or misuse; unauthorized repair or modification; and improper handling of the product. Due the wide array of rifle types, builds, differences in manufacturer specs, and customization options available we cannot warrant the fit of the Kali Key in every rifle on the market. If you have a question, and we have the knowledge, we will be happy to answer fit questions before you purchase.
Here’s how the lawyer puts it: The repair or replacement of Kali Keys with defects in material or workmanship shall be Kali Key’s sole responsibility. This warranty specifically excludes any and all incidental, consequential or accidental damages arising from or in connection with the Kali Key or this limited warranty. No other warranties or liability whatsoever are either expressed or implied. This includes, and is not limited to, that there shall be no warranties of merchantability, use of trade, or fitness for any particular purpose. If any such warranties shall be imposed by law notwithstanding this provision, then such warranties shall be the responsibility of the immediate buyer.
By placing an order you agree to these terms.